Privacy Policy of TransferOkay
1. IntroductionThis Privacy Policy explains how TransferOkay, headquartered in Prague, Czech Republic (hereinafter referred to as the "Company", "we", "our", or "us"), processes personal data of clients using our passenger transport services in Prague, the Czech Republic, and throughout Europe.
We operate in accordance with Regulation (EU) 2016/679 (GDPR) and applicable legislation of the Czech Republic.
2. Data We Collect
We may collect the following personal data:
● Full name● Contact details (phone number, email address)● Pickup address and destination● Booking information (date, time, route)● Payment data (for online transactions)● Communication records (correspondence, phone calls)● Geolocation data (if necessary)
3. Purpose of Data Processing
Your data is used for the following purposes:
● Provision and coordination of transport services● Booking confirmation and processing● Communication with clients● Invoicing and accounting● Service quality improvement● Marketing purposes (with consent)● Compliance with legal obligations
4. Legal Grounds for ProcessingWe process personal data based on the following legal grounds:
● Performance of a contract with the client● Client’s consent (when required)● Legitimate interests of the Company● Fulfillment of legal obligations
5. Data Retention Period
Personal data is retained only for as long as necessary for the purposes for which it was collected. Once the purpose is fulfilled, the data will be deleted or anonymized in accordance with applicable laws.
6. Data Sharing with Third Parties
We may share your personal data with:
● IT partners (booking platforms, hosting providers)● Payment processors● Accountants and auditors● Government authorities (as required by law)
Data transfers outside the EU are carried out only where an adequate level of data protection is ensured.
7. Your Rights
As a data subject, you have the right to:
● Access your personal data● Request rectification of inaccuracies● Request deletion of data● Restrict processing● Data portability● Object to processing● Withdraw consent to data processing● Lodge a complaint with the Czech Data Protection Authority (Úřad pro ochranu osobních údajů)
8. Contact Information
If you have any questions or requests concerning your personal data, please contact us at:
TransferOkayPhone: +420 778 509 349Email: moc.liamg%40yakorefsnart.ofniAddress: Orebitská 616/9, Prague 3, Czech RepublicWebsite: https://transferokay.com